sends success articles each week to 23,000 subscribers. Use these articles to improve your personal, financial and professional success. Go to for more information.

FW: TipsForSuccess: Part 5: How to Succeed with ARC (Affinity, Reality and Communication)

How to Succeed with ARC (Affinity, Reality and Communication)

"The ARC Triangle is the keystone of living associations." -- L. Ron Hubbard

Affinity: how well you like or love a person
Reality: how much agreement you have with a person; what you agree to be real
Communication: your exchange of information and ideas
Understanding: The result of combining affinity, reality and communication

Parts 1-4 available at 

Part 5: ARC Helps You Succeed at Work


Your job is good or bad depending on the level of ARC at your work place. When workers and management have a high level of ARC for each other, the job is a joy. This kind of a group feels like a team. It accomplishes a great deal and expands.


Yet when the people in a group dislike each other, disagree with each other or do not communicate well, you have high stress, low productivity and poor morale.


If you like your job, you have good ARC with at least some of the people there. You talk about the work all day (communication), you more or less agree on work issues (reality), and you feel friendly toward these people (affinity).

On the other hand, you might have weak ARC with a few of these people if you rarely talk, disagree on certain things and do not particularly like each other. You might even have an enemy at work. You automatically disagree with the person, refuse to talk to the person and feel hatred toward the person. If your ARC is low with too many people, you will not enjoy working there.

Fortunately, you can increase your ARC for a group with these five steps.

"If one really communicates and communicates well to these people -- listens to what they have to say and acknowledges what they say and says what he has to say to them, gently enough and often enough that it is actually received by them -- he will regain, to a very marked degree, his ability to associate and coordinate the actions of those people with whom he is immediately surrounded.

"Here we have ARC immediately adjusted to work." -- L. Ron Hubbard from The Problems of Work

Five Simple Steps


1. Listen to the people at your work


2. Acknowledge what you hear


3. Say what you have to say


4. Be gentle about it

5. Persist

For example, if you show up for work and ignore everyone, you will have problems. You will not understand what your coworkers or bosses are doing. You will not be given new responsibilities nor more pay. You will feel alone and unhappy.

Yet if you listen, acknowledge, talk, be gentle and persist, your ARC will then begin to rise. You will see people agreeing with you and you will find yourself agreeing with them. You will feel good about what you are doing as you have more affinity for the people and the work.

For example, Stan has been a loner since he started his new job last month. During the lunch breaks, he eats alone while the other workers talk about the job and share jokes. After a while, no one notices him. He doesn't like being ignored, but is too shy to break the ice. He hates his job.

After learning about ARC, he decides to give it a try. He simply stands near a group, listens to someone talk about their weekend of camping and says, "That sounds like fun." Later that day, he hears someone explain how they do a task and he says, "Interesting. I think I'll try that."

Each day, he listens and acknowledges more conversations. He starts saying a few things of his own. Because he raises the C corner of the triangle, the other two points rise as well (covered in Part 1 and Part 2 on this subject). His ARC with the group rises each day. Soon, he feels part of the group and likes his job.

When you have ARC at work, you feel more cheerful, think better and make better decisions. You enjoy your work, have pride in your accomplishments and make a difference in the success of the company.

You use ARC to rise to the top!



1. Listen to twice as many people at work this week.


2. Acknowledge what everyone has to say. Ignore no one.


3. Say what you have to say more often to more people.

4. Be gentle in your communications. Avoid being forceful, demanding or angry.

5. Persist with the above steps until you feel you are a greater part of a team, coordinate more smoothly with others and have more enjoyment.

Do not be surprised if you are more successful at work than ever before.



Provided by as a public service to introduce the technology of L. Ron Hubbard to you. 


Copyright © 2011 All rights reserved. Grateful acknowledgment is made to L. Ron Hubbard Library for permission to reproduce selections from the copyrighted works of L. Ron Hubbard.

Subscribe, buy books or learn more about at


For permission to copy, print or post this article, go to


Take better control of your life with the TipsForSuccess coaching website at




Blog Archive